There have been many Iowa area Bridal Boutiques closing their doors to business. I know of 5 in the last 7-8 months. One by one we are loosing so many of these wonderful stores, especially the ones that believe in customer service.
I guess I am old fashioned, but I still like it when I walk into a store and people know you by your name. They have a smile on their face and chat with you about current events. I like the comfortable feeling; the warm fuzzies, when I step into a familiar space.
Unfortunately, change is inevitable and if stores don't change with the times and their client base, then change will pass them by and pretty soon, it will be stores 6 and 7 that will be closing their doors.