Client Services

As a wedding planner, I am asked to do all sorts of things for many kinds of people and situations. Because of this, I try to excel in the best client service I can. That is not to say that I hit the mark every time because of circumstances beyond my control, but I at least try to the best of my ability.
One way to try and be the best that I can is to anticipate needs before they arise. Anticipating needs means to be on top of your game, paying attention, and thinking on your feet.
Because of the attention to detail, I am more than likely to notice things when I am in the public eye that really cause me to question why some people are in the industry that they are in.

I was out to eat the other day and had to wonder why my food server was waiting on me when it was very clear that they obviously didn't want to. At first I was very upset by the impeccably bad service and even worse foul attitude, but then it got to be quite comical to see how this individual treated other people in the restaurant. If they liked the client, then they had a smile and the schmooze was turned on, if, for some odd reason, they didn't like you, then service was as bad as a muddy river and you were almost afraid to eat the food.

Lesson to learn? If you are in the public eye, then you should be treating people as you would like to be treated. If you show contempt, then that is what you will reap. If you are a friend to all, then your life will be full of friends--some met and some waiting for you to meet.